FAQ

Orders & Shipping

How long does shipping take?

We aim to process all orders within 1-3 business days. Standard shipping typically takes 5-10 business days for delivery, depending on your location. You will receive a tracking number via email once your order is dispatched.

What are your shipping destinations and costs?

We offer worldwide shipping. Shipping costs are calculated at checkout based on your delivery address and the selected shipping method.

Can I modify or cancel my order?

We process orders quickly to ensure fast delivery. If you need to change or cancel your order, please contact us immediately at [email protected] with your order number. We will try our best to accommodate your request if the order has not yet been processed for shipping.

Returns & Exchanges

What is your return policy?

We offer a 30-day return policy for items in their original, unworn, and unwashed condition, with all tags attached. Return shipping costs are the responsibility of the customer, unless the item is faulty or incorrect. Refunds will be issued to the original payment method once we receive and inspect the returned item.

How do I start a return or exchange?

To initiate a return or exchange, please email our support team at [email protected] with your order number and reason for return. We will provide you with detailed instructions and the return address.

How long does it take to receive my refund?

After we receive your return, please allow 5-10 business days for processing and inspection. Once approved, your refund will be processed, and it may take additional time for your bank or payment provider to post the credit to your account.

Products & Sizing

How do I choose the right size?

We provide detailed size charts for all our products, including T-Shirts, Tops, Shorts, and Skirts. Please refer to the specific chart on each product page and measure yourself for the best fit, as sizing may vary slightly between styles.

What materials are your clothes made from?

We prioritize quality and comfort. Our products are primarily made from sustainable materials like organic cotton, recycled polyester, and Tencel™ lyocell. The specific fabric composition is listed in the product description.

How should I care for my ArgiaLore garments?

Care instructions are provided on the garment's label. We generally recommend washing similar colors together in cold water and tumble drying on low or air drying to maintain the shape, color, and fabric quality.

Payments & Security

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and other secure local payment options depending on your region.

Is my payment information secure?

Absolutely. All transactions on our site are encrypted using SSL (Secure Socket Layer) technology. We do not store your full payment card details on our servers.

Contact & Support

How can I contact customer service?

For any questions not covered here, please reach out to our dedicated support team via email at [email protected]. We strive to respond to all inquiries within 24-48 hours during business days.